WhatsApp & SMS Messaging Platform for SMBs
Campaigns, automated messages, and appointment reminders via WhatsApp and SMS from one simple dashboard.
The problem it solves
Stores and clinics lose appointments and sales because customer communication is chaotic: manual messages from an employee's phone, no templates, no scheduling, no follow-up, and no numbers showing what works.
Reference business
The reference company is presented for educational and analytical purposes. SaaS Araby is not affiliated with the company unless explicitly stated.
How the business works
The business connects its number through the WhatsApp Business API, uploads its customer list, then uses ready templates to send order confirmations, appointment reminders, seasonal offers, and review requests.
A clinic cuts no-shows with automatic reminders; a store recovers abandoned carts; a service center sends live order status.
Customers pay because one reminder saves an appointment worth hundreds, and they stay because their customer base and chat history now live inside the platform.
Core features
- ✓WhatsApp Business API integration
- ✓Scheduled campaigns
- ✓Approved Arabic templates
- ✓Automatic appointment reminders
- ✓Unified inbox
- ✓CSV contact import
- ✓Delivery & read reports
- ✓Subscription + usage billing
Revenue model
Two layers: a flat monthly subscription by contacts and seats, plus per-message usage fees (margin over API provider cost).
Revenue grows automatically with customer activity, and message margins improve with volume-negotiated provider rates.
Distribution strategy
• Paid ads targeting business owners (Meta and Google).
• Partnerships with booking systems and POS vendors.
• Referral program for accountants and setup consultants.
• Educational content: "cut no-shows by 40%".
Arab-market opportunity
The Arab market runs on WhatsApp — sales, support, and booking all flow through it, while global products are built around US-style SMS and miss this reality.
The opportunity: an RTL Arabic platform with pre-approved Arabic templates per vertical (clinics, salons, stores, restaurants), local pricing and currencies, and support that understands sending regulations in KSA, UAE, and Egypt.
Suggested adaptations
Appointment reminders, confirmations, and waitlists — integrated with local clinic management systems.
Reservation confirmations, order-ready notifications, and weekend promo campaigns.
Abandoned-cart recovery and shipping notifications via direct integration with Saudi store platforms.
Parent announcements, fee reminders, and attendance alerts — a huge sector that runs entirely on WhatsApp.
What SaaS Araby will build
- ✓Landing page
- ✓Contacts, groups, and import management
- ✓WhatsApp Business API integration (official BSP)
- ✓Local SMS provider integration
- ✓Campaign builder with scheduling
- ✓Approved message templates per vertical
- ✓Core automations (appointment reminders, abandoned cart)
- ✓Unified conversations inbox
- ✓Delivery and read reports
- ✓Subscription + usage billing
- ✓Admin panel
- ✓Deployment and documentation
Build packages
We build your product in two months and market it on one monthly subscription — no upfront build cost; full ownership transfers to you after 12 months.
- ✓Full product build in two months
- ✓You keep 100% of profits from month one after launch
- ✓Full ownership transfers to you after 12 months
- ✓Branding and Arabic RTL UI/UX design
- ✓Subscriptions and payments
- ✓Ongoing marketing: Arabic SEO and monthly content
- ✓Landing pages, conversion, and email campaigns
- ✓Continuous development and improvements
- ✓Monthly performance reports and priority support
- ✓Hosting and API costs are on you — not included
Own the product from day one with a single payment — delivered in two months; we do not manage marketing after delivery.
- ✓Full ownership from day one
- ✓Built and delivered in two months
- ✓Branding and Arabic RTL UI/UX design
- ✓User and admin dashboards
- ✓Subscriptions and payments
- ✓Email notifications
- ✓Full deployment
- ✓Two revision rounds and post-launch support
- ✓Marketing is not managed after delivery
- ✓Hosting and API costs are on you — not included
Addons for your product
Extend your product with ready-made addons that plug into any build package.
Product notifications, support, and sales over WhatsApp — where your customers actually are.
OTP, alerts, and campaigns through local SMS providers.
A full referral program with tracking links and an affiliate dashboard.
An in-product chat widget with a unified inbox for your team to respond to customers inquiries and questions.
An installable app experience with push notifications, built as a PWA.
An AI copilot inside your product: answers, summaries, and content generation.
Addons can be added to any build package — mention them in the request form or during the call.
Revenue figures belong to the reference business and do not represent a guarantee that a new product will achieve similar results.
Success depends on the market, positioning, product quality, distribution, pricing, customer acquisition, execution, and ongoing management.
SaaS Araby does not copy protected branding, code, proprietary data, design, or intellectual property.